For customers who reserved a vehicle prior to March 1st: if you stay in your same vehicle without returning it, you’ll continue with the same pricing and month-to-month plan you’re accustomed to and continue to pay $0 in monthly subscription fees. However, once you return your current vehicle your plan ends. When you get another car with us, you’ll become a customer of our new platform.
Here’s what you need to know:
Our new platform doesn’t assess an activation fee. Since you already paid a $99 activation fee, we’ll apply a one-time credit of $99 when you swap cars, or return to Canvas for a new car, and begin subscribing to our new platform. Additionally, we’ll waive the standard $99 delivery fee for your first car as a paid subscriber to our new platform.
If you're returning your car in order to swap into another car, we'll also consider each month you've already been in your current car while calculating subscription fees. Longer subscription commitments mean lower monthly payments. This means, if you’ve been driving for 6 months and decide to swap cars, you’ll see the 12 month subscription price if you commit to subscribing for 6 more months.